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STEP 01 · Know your customer

Positioning against the real alternatives

Your buyer is not choosing between you and your nearest competitor. Usually they are choosing whether to do anything at all.

Where this sits on the journey

See the full journey

STEP 01

Know your customer

3 products

STEP 02

Prepare the sales team

3 products

STEP 03

Open doors and build connection

3 products

STEP 04

Evaluate

2 products

What this is

We find out what your buyer is genuinely weighing you against, including doing nothing, and position you where the comparison is actually made.

Competitive positioning usually gets built against a feature grid: us versus them, column by column. But buyers rarely run that comparison. They weigh you against the internal build, the incumbent nobody wants to rip out, the budget going somewhere else this year, and the option of waiting. We establish which of those you are really up against in each deal, then write positioning that answers the comparison the buyer is making rather than the one your product team wishes they were.

Two triathletes running shoulder to shoulder in a race.

The buyer is not comparing your feature grid. They are deciding who to run with.

What you get.

01

The real alternative set

What each persona is actually considering instead of you: named, ranked and evidenced.

02

A positioning statement per segment

Where you win, where you do not, and the ground you should stop fighting on.

03

Proof points that hold up

The evidence each alternative needs to be answered with, mapped to who raises it.

How it runs

Review of your current positioning, decks and win/loss records.
Buyer and market research into what else is on the table.
A working session to pressure-test the positioning with the people who have to use it.
Final positioning delivered with the language to say it out loud.

What changes

The conversation stops being a feature comparison and starts being about whether the buyer can afford to keep doing what they are doing.

In practice: A $49M win in life sciences AI

Let's talk about the deal you are trying to win.

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